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The latest reports from users having issues in Springfield come from postal codes 01109 and 01108.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,371 ratings
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Problems in the last 24 hours in Springfield, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Springfield, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Springfield, West Springfield, Feeding Hills, Chicopee, Holyoke, Enfield, Indian Orchard and Westfield.
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| City | Problem Type | Report Time |
|---|---|---|
 Springfield | Phone | |
| West Springfield | Internet | |
| Springfield | Internet | |
| Feeding Hills | TV | |
| Springfield | Phone | |
| West Springfield | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Springfield, Massachusetts
Latest outage, problems and issue reports in Springfield and nearby locations:
- Beach Mom (@CeceCalabrese) reported fromAgawam, Massachusetts
@Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff
- Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported fromSpringfield, Massachusetts
@comcast please have customer retention call me
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
- Matt Castonguay (@MCastonguay27) reported fromWest Springfield, Massachusetts
@comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
- Scott Greene (@Scotty_Ballgame) reported fromLongmeadow, Massachusetts
Can someone in the know please explain to me how this @WWENetwork on @peaco*ckTV works? I get Peaco*ck as part of my @Xfinity package. I've also been paying $9.99/month for #WWENetwork. Do I need to keep paying for Network since I have Peaco*ck? Is app diff from what's on Peaco*ck?
- Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
- Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
- Kenz (@kenzloren) reported fromSpringfield, Massachusetts
Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
- The Beast DjLimelite (@DjLimeliteBR) reported fromSpringfield, Massachusetts
@CallofDuty @Xbox @Xfinity tf going on with yall services... **** keeps singing out and updating
- Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
- Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Ryan Fritzberg (@Ryan_TheMayor23) reported
@BSO Also do I just cancel my WWE Network subscription because with my xfinity I get peaco*ck, so why spend the 9.99 if I get it for free?
- LibismSuks (@LibismS) reported
@comcast @echoinggreen So...your plan to succumb to this far left scam will now end up costing your customers even more to subscribe to your already ridiculously expensive service? Perhaps it’s time to do some cancelling of our own. This may be a good place to start!
- Ali (@alikwil) reported
@comcast since March 15th I’ve had a cable running across my driveway, the walkway & down the length of my street. It’s dangerous & ugly. I’ve called multiple times, been given lip service & nothing changes. This morning my neighbor tripped and nearly tumbled. #Comcast WTH?
- Lauren🇺🇸 (@mommytalks2much) reported
@owillis This is how I’ve always summed it up, too. It’s embarrassing how dense they are to be so easily conned. They’re the people that believe the **** in the National Enquirer. Again, shame on @comcast for continuing to spread the hate and the bullsh*t to line their pockets.
- 🇺🇸George Stewart III🇺🇸 (@GeorgeStewartI2) reported
@comcast @echoinggreen Sounds like another way for black people to scam millions from Corporations so they can buy multiple million dollar homes and snub their noses to the people they claim to help. It’s laughable if not disgusting.
- Fred (@Fred85409051) reported
@comcast Comcast the worst cable provider in America
- Rocco Tomazic (@FBPSsup) reported
Update on Internet outage: Comcast, the district’s Internet provider, is actively troubleshooting the Internet service disruption. @FISLions @PAEeagles @FLC_ElemSchool
- twobugs (@twobugsGaming) reported
Are you kidding me, my @comcast internet is down for the third time this week
- Ғ𝔲𝔱𝔦𝔠𝔬𝔰𝔲ᶄ𝔦 |🆒📈💰 (@XavierTmccloud) reported
@DieselBear1 @NurseIceBear As bad as they are.They COULD be; Spectrum/Time Warner/Charter/Comcast.😱
- 💸💸 (@Carwhorns) reported
@comcastcares can y’all send someone to fix the pole that was struck outside. No internet and y’all are making me wait till tomorrow. I got work and school to do
