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The latest reports from users having issues in Boston come from postal codes 02127, 02128, 02293, 02119, 02118, 02116, 02114 and 02215.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,371 ratings
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Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Chestnut Hill, Winchester, Boston, Cambridge, Weymouth, Revere, Waltham, Dorchester, Everett, Somerville, Charlestown, Stoneham, Melrose, Roslindale and Peabody.
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| City | Problem Type | Report Time |
|---|---|---|
 Chestnut Hill | Internet | |
| Winchester | Internet | |
| Boston | Internet | |
| Cambridge | Internet | |
| Boston | ||
| Boston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Squib (@izzysquibzy) reported fromSaugus, Massachusetts
I miss my old ISP, this xfinity WiFi is awful 😭
- Tania Del Rio (@TaniaDelRioS) reported fromBoston, Massachusetts
Build a moat full of snakes around @comcast customer service instead.#ImpeachmentHearings
- 𓃶𝕿𝖍𝖚𝖌𝖌𝖊𝖗𝖓𝖆𝖚𝖙¹ (@JudusMaximus) reported fromSalem, Massachusetts
Bruh ****** was opening Comcast accounts in my name in 2016 and not paying the bills. And to make it worst @Xfinity doesn't even ID these people before confirming these services.
- Jamo116 (@jamo116) reported fromMarblehead, Massachusetts
@comcastcares I WANT THE ACC NETWORK! #accnetwork
- DaveAhern (@DaveAhern) reported fromBoston, Massachusetts
@bcinterruption But not if you get your tv service through @Xfinity / @comcast.
- Keith Riley ️ ️ (@kchevyr) reported fromBoston, Massachusetts
@ComcastCares#mobile_Care I’ve scheduled 3 call backs and you disconnect me every time I answer. Get your sh*t together
- Jon Masters (@jonmasters) reported fromCambridge, Massachusetts
The joys of apartment living mean that there’s only Comcast Business here BUT I do have a cellular backup link. The big issue is getting failover to work since nobody will give a consumer their own AS and BGP announce filters. Longer term I think I’m gonna tunnel everything
- Kyle Mullins (@kylevmullins) reported fromBoston, Massachusetts
@BridgetCass I was wondering if we'd have the same worst, lol! I also considered The Fray from that time at the Xfinity Center but ultimately their set ended up being ok I think.
- goose game enthusiast 🦢 (@marxatfarpoint) reported fromSomerville, Massachusetts
@FeFiFoFamby @LeifTheTank We're moving next week and I'm going to absolutely roast Comcast when I call them to either transfer or cancel, depending on their level of contrition for their sins
- Tony Gird (@TonyGird) reported fromSalem, Massachusetts
@ErnieBochJr Hey EBJ....loved Fios until I went Comcast Xfinity. No looking back. Picture, internet speed, customer service all great.
- 𓃶𝕿𝖍𝖚𝖌𝖌𝖊𝖗𝖓𝖆𝖚𝖙¹ (@JudusMaximus) reported fromSalem, Massachusetts
@IamApril317 @Xfinity 😂 FOH I'm broke not poor
- Devin Capeless (@devincapeless) reported fromWaltham, Massachusetts
@Xfinity someone help me plz
- Jay Moskowitz (@Jdmosk) reported fromBoston, Massachusetts
Riding the T is like calling Comcast customer service. Neither can control their traffic so everything takes longer. #mbtafail
- Jamo116 (@jamo116) reported fromMarblehead, Massachusetts
@CharlieDavies9 @espn @accnetwork Now we just need Comcast/Xfinity to get the channel on their network! 😞
- Jo (@Jo5487) reported fromBellevue, Massachusetts
@Ypaige22 @EllaMacavoy @Andy @BravoTV @evolutionusa @nbc @comcast It’s bad enough that the dress is homely, the color is just awful.🤮🤮🤮
- YR🌴🐻 (@yr_spm) reported fromLynn Community Based Outpatient Clinic (CBOC), Massachusetts
I pay $250/mo. For Comcast and I am tired of paying this sh*t 🥴
- Emerson Lotzia, Jr. (@EmersonLotzia) reported fromBoston, Massachusetts
@Slytherintit* Xfinity needs to get its sh*t together and put an end to whatever greedy ass dispute they have with ACCN.
- Theodore Gilman (@TheodoreGilman) reported fromBrookline, Massachusetts
Hey @comcastcares, your customer service is awful. We're just trying to ADD cable to our home internet and phone. It's taking hours, your billing and tech staff can't coordinate, and we are miserable. Great job! @swinshall
- shortround (@BryanFunkFeole) reported fromSalem, Massachusetts
Damnit Comcast get your sh*t together
- johnmcboston (@johnmcboston) reported fromBoston, Massachusetts
@comcastcares Ahhh. Outage map says there is work in my area. Internet comes back quick enough but brand new cable box keeps taking 10 minutes to restart itself. Errr
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Keisha Johnston (@KeishaJ51234654) reported
I want to make a formal complaint about Comcast being so mean and nasty towards "loyal" customers. Aside from posting it on my Facebook, Instagram and Twitter accounts, how else can I do that. I want to reach REAL corporate people at NBC Universal. How do I do that @comcastcares
- MartyBoy (@martyboy392) reported
The funny thing is I only found this out because of Norton and not Comcast.... @comcastcares.... You are losing a customer come August im done.
- 🎄Diesel🎄Claus🎅🏻 (@_DieselThreads_) reported
@Xfinity fix your internet....2 outages in one day for two days in a row is ridiculous
- RoarAndSnarl (@BlyssLioness) reported
@NewYorkStateAG @Facebook Cool. Cool cool cool. Now get Comcast, Sinclair, and Amazon. Or at least make them pay some damn taxes.
- Laurel (@Laurel07245866) reported
@Xfinity I have been trying to get service at my new house for 2 months and can't seem to get anyone to help! I've called every number I can find and been passed around, but can't seem to get an answer. I am ready to be a long term customer, but need help!
- IG:BRYSON1ST ❤❤ (@AKERA2) reported
@Xfinity @comcastcares can someone please help me
- Ma Man (@kma_ma) reported
I know @comcast @Xfinity were notorious for their bad customer support, but I gotta say, they’ve really stepped up their game and fixed my cable situation rather quickly with well integrated automated communications. 👍🏼👍🏼👍🏼
- TheLovelyGeneva🇭🇹 (@TheLovelyGeneva) reported
Alright @Xfinity we are officially in business together. Give me quality service and I will give you on time payments lol.
- Matt Dennis (@MattDennis9) reported
@Tweeeety86 Im already paying 30 for that and Hulu. Cause im not paying for cable. Cox just as bad as Xfinity. I just know when i come back to Ca gonna have to bite the bullet if i want to watch my Giants or Sharks. Otherwise only get 10 Giants games
- Funky Cold Moderna (@ThatElJefe) reported
@RadioFreeTom @lucymcaldwell The Steve Carell as Santa ads are driving me nuts, along with the other Xfinity ad that has a terrible Fleetwood Mac cover.
